Hence the direct feedback from users is invaluable. But the feedback itself doesn't necessarily provide the 'correct' solution, because often there isn't one that fits all. Very important point taken: try to realise as much freedom for users of learning packages as possible. Even if it comes at the cost that learners might 'miss out' on something.
Thursday, 15 March 2012
The importance of un-mediated feedback ...
Just back from a feedback session with students about learning packages created with Articulate. Articulate has a variety of options on how engage interactions (created with one part of the Articulate Studio package called Engage) can be set up. And again, when 'publishing' a product there are options (and different combinations thereof) to choose from. Getting it right ain't easy, and trying to do so can get you stuck in a dilemma: